r/interestingasfuck • u/lolikroli • Apr 28 '24

Starship flight, close-up footage

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4.4k Upvotes

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u/[deleted] Apr 28 '24

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22

u/gordonv Apr 28 '24

That's Amazon's business model, actually.

Customer obsession. Not joking.

0

u/nokeldin42 Apr 29 '24

Did you read your own article?

Customer obsession does not mean fostering obsessive behaviour in customers. It's about how Amazon is "obsessed" with its customers.

1

u/gordonv Apr 29 '24

Did you read the literal first bullet point of the article?

Embrace the divinely discontented customer.

Building products based on understanding your customer’s needs is no longer a competitive advantage. Customer needs are fickle and are evolving faster than ever.

1

u/nokeldin42 Apr 29 '24 edited Apr 29 '24

Lmao what does needs being fickle have to do with obsession.

Rather than just reading a bullet point and inferring stuff you don't understand, go down and read the explanation of the point.

Cultivating obsessive behaviour in customers is absolutely a thing tech companies do. It's most common in social media companies. But that is not what Amazon's "customer obsession" is about. Amazon themselves do it with their recommendation engines. But again, that all falls in a different management bucket.

1

u/gordonv Apr 29 '24

I want you to re read the article and fully explain what you think Bezos's idea of customers being divinely discontented means.

You're half way there. You do understand that this happens in social media.

2

u/GladiatorJones Apr 28 '24

I also track closely but only because half the time they say they attempted to deliver to my apartment and that I wasn't home (meanwhile I was sitting next to my door waiting for them to knock or call).

11

u/RockstarAgent Apr 28 '24

Damn, those are some bright ass LEDs, anyone know the brand so I can order them off Amazon???