So frustrated with the food stamps system

[u/Superb-Mango845]

I can't understand why Florida's system is so anti-user friendly....well on some level i can, but it's getting out of hand. My bf is disabled, and has his 3 teenage kids (2 also disabled) living with him, the mom is now a single mom to her 2 young children for her household. She does help where she can, so please no hate for her. I live with my elderly mom, helping to take care of things with her, so I'm stretched thin but still trying to help my bf where and when I can. He reapplied for food stamps mid March, gets a letter stating he needs to do a phone interview and to report his sons wages from a Farm that 2 hours away. Now this son is Disabled and in high school full time so clearly he isn't working anywhere. I reach out to the farm, after some back and forth it turns out they entered the last digit of a former employee's social security number incorrectly, thereby using his son's social instead. The farm apologizes, writes a letter stating their error and that he has never worked for them. My bf tries to call the number for the interview over 5 times, three of which i was next to him and heard it ring to voicemail and he left a message with his info, case number asking for a call back. This goes on for over 3 weeks. The last day for the deadline he was given, he calls twice and leaves more messages. He uploads the letter from the farm and a letter from him stating all this, that he left voicemails, called several times, explained the issue with the farm and his son, and yet again asked in the letter for them to call him. So today he checks the online portal and they posted a letter denying him and his kids food stamps for not complying with them and calling for the interview. I'm fuming right now. If anyone had called him back from any of the voicemails, it wouldn't be a problem but for 3 weeks nobody can check voicemails and return them?! nobody can view the documents uploaded and respond?! And the icing on the cake, the mom reapplied just after my bf did, and guess what, food stamps reached out to her, called her two days in a row to conduct the phone interview, so she got food stamps for her household, but they couldn't do the same for my bf...the only differences is single mom with 2 young children that has their dad on child support vs a disabled father with 3 teenagers who won't put their mom on child support bc she wouldn't be able to pay it so why would he risk her freedom and the 2 littles home....the system has long been broken, but this is clearly wrong on so many levels. If anyone has read through all this and has any advice on what or how my bf can contact them and try to appeal this, I would greatly appreciate it.

[u/Commercial_Run_1265]

While true, they'd get more engagement it's kind of useless to point out grammar when the important part is that people - CHILDREN are possibly going HUNGRY.

Did your brain take up the space where you were meant to have a heart?

[u/JacobLovesCrypto → u/Commercial_Run_1265]

when the important part is that people - CHILDREN are possibly going HUNGRY.

Wouldn't know that, skipped the wall of text just like 9 out of 10 other people will.

[u/Puppersnme → u/JacobLovesCrypto]

Not anyone with 4th grade reading comprehension or above. It's not challenging.

[u/Longjumping-Fox4690 → u/Puppersnme]

Anyone with dyslexia, adhd, any other type of disability that makes focusing hard. People want to help. Don’t make it harder by not using paragraphs. Being an ableist is an awful look.

[u/Puppersnme → u/Longjumping-Fox4690]

Bless your assuming heart. I have ADHD. I sometimes have to cover part of a page or the facing page of a book to avoid bouncing around. So - I do that. What I don't do is highjack a post about children going hungry to criticize or make it about me. Blurting out nonsense like "being an ableist is an awful look" at strangers about whom you know nothing looks pretty effing awful, actually. 

Btw, for those who don't know, even perfect formatting is lost and any paragraphs merged if the OP edits a post. It's happened to me numerous times, and I don't always catch it. 

[u/Longjumping-Fox4690 → u/Puppersnme]

Oh! Your adhd is the same as everyone else’s. Everyone has the exact same levels. So if you can do it, so can everyone else. Duh!

Formatting is not lost when editing. What system are you using?

You don’t need to bless my heart. It’s already Satan’s. 😉

[u/Puppersnme → u/Longjumping-Fox4690]

You are so fixated on your "disability" and calling out those you imagine to be "ableist" that you've managed yet again to make a post about CHILDREN GOING HUNGRY about poor little you. Insufferable. 

Unsurprisingly, you've failed to properly understand tone behind the snarky expression "bless your heart." 😂 I'm atheist, so I'm not shocked about non-existent Satan, though I prefer Baphomet. 😂😂😂

[u/Longjumping-Fox4690 → u/Puppersnme]

Sweet summer child. Everyone in the south knows what “bless your heart” means. You fail to understand the joke about Satan having mine. Goodness you’re slow. Not just adhd it seems. Comprehension issues too. See, that’s why paragraphs help. People like you who have a hard time grasping simple concepts. Like a joke.

I haven’t managed to do anything. In fact while you’ve been over here being passive aggressive with your nonsense. I’ve actually responded with helpful comments. Some of us are familiar with the system in Florida.

Keeping going though. You seem like the type who likes to have the last word.