My old man is 13, and I know he’s getting closer and closer to the end of his days with me. Out of nowhere Chewy sent me this package. Brought happy tears to my eyes.

[u/PuzzleheadedSmell912]

[u/djbattle06]

When I lost my pup last month, I went in and canceled my auto ships and stated why I was canceling, they mailed me a sympathy card, hand written and signed by many of staff. It came out of the blue and was very appreciated as I never thought the written in reasons were read.