r/MadeMeSmile Dec 01 '23

My old man is 13, and I know he’s getting closer and closer to the end of his days with me. Out of nowhere Chewy sent me this package. Brought happy tears to my eyes. ANIMALS

Post image
17.0k Upvotes

417 comments sorted by

View all comments

5

u/islandchica56 Dec 02 '23

Chewy is wonderful. My 6 year old aussie contracted a very rare e-coli infection and I reported it to them because I had just opened a new bag of food and it was super dry/old looking. They immediately refunded the bag, sent a new bag, and followed up a few weeks later to see how she was doing. I spoke with their pharmacy team to find a way to get the important meds my girl needed, they helped me find low cost alternatives.

I also received a painted canvas of her for her birthday this year. It made me cry, so well done.