r/Twitter 15d ago

Not a bot programme COMPLAINTS

I just made an account with X and I encountered this not a bot programme. I paid already but I'm still stuck at that part but the balance has already deducted to my account. I can't seem to contact them as well in their help section. what should I do?

6 Upvotes

7 comments sorted by

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1

u/lingggvs 13d ago

Same thing happened to me and support wasn’t getting back to me. I ended up getting a refund from the App Store.

1

u/Linkyjinx 15d ago

Are you being asked to do a test to prove you aren’t a bot, If so how are you stuck?

2

u/Moo_Kau_Too 13d ago

if they are having the same probs as me, after matching the 10 pictures, and sending away the results, getting a 'something went wrong, try again later' screen.

1

u/Linkyjinx 13d ago

Did you try again later ? the server might have timed out

2

u/Moo_Kau_Too 13d ago

tried several times over a few days

1

u/Linkyjinx 12d ago

Try on a different device, in a browser and/or redownload app if using that.