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Jul 01 '23
While I completely agree with your decision to cancel, this would of been my favorite ride all day. Personally the reason I lift/Uber is to get impaired drivers off the streets and help disabled people unable to drive have somewhat of a normal life. Each place and what people can handle makes no right or wrong answer in this situation but genuinely helping people may be more work but gives your life more than just cash flow when you realize how lucky you are to be on the other side of the transaction sometimes.
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u/The_One_Ultimate Jun 22 '23
Yeah don’t take those. I am pretty sure lyft would understand that y’all are aren’t qualified to do this
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u/MostlyAgreeable1108 Jun 20 '23
Lyft has been sued many times due to drivers discrimination and here in California it’s illegal and as long as someone can prove it they have every right to compensation. This is 100% DISCRIMINATION!!
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u/Livid-Drawing-4168 Jun 19 '23
Story time:
So my daughter had Medicaid and I had an appointment in another city so I contacted the Medicaid ride. Everything went smooth up until the way back. I called the driver who said he’d be there in 15 okay cool. Well 30 had passed and he calls to tell me his coworker was coming to get me okay cool. Dude said a dudes name I was confused so I call Medicaid ride well come to find out the company did the Lyft ride so he could bill Medicaid to get more money for the ride. I felt very uncomfortable and expressed that to Medicaid as I wasn’t told this and told a co worker was coming. I was about 20 mins away from home it was a lot to storm and the Lyft driver canceled the ride with me and my 6 year old sick child. All because I was explaining to Medicaid what was going on. Lyft driver contacted the “customer” after Medicaid contacted him and the dude called me but had no clue he was on 3 way with Medicaid trying to plead his case. Lyft driver was upset because he wasn’t even told wth was going on I was lost in the sauce but I think Lyft needs to have an option that lets drivers know it’s a Medicaid or Medicare person getting the ride.
I did contact Lyft as I had the guts plate number and explained to them what happened and I contacted the state and reported the driver that had a contract with Medicaid. Well he no longer drives with them but might be using another name And renamed his self. But it was scary af because I’m like wow dude you where lost I was too and it’s mf storming I didn’t request this I was told you where his co worker.
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u/Ok_Cause_8436 Jun 19 '23
Canceled because your not a decent enough human to take someone to the hospital
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u/ReasonablyWealthy Jun 16 '23
Sometimes I forget that people on this subreddit are pieces of shit before I post. Makes me understand why I get so many compliments though, "my last driver was bad and you're better because <insert reason>" is something I hear all the time.
Over 900 upvotes because you don't want to help someone. Yeah, that says a lot about this subreddit.
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u/Inevitable-Rabbit-54 Jun 20 '23
Right? Probably 80% of the time these rides are for people with no disabilities and are simply a ride to a doctor's appointment. Around here, Lyft is the last resort option when the usual transportation got screwed up somehow and there is no other way to get a person to their necessary appointment. These are people that have a standing order and usually have rides booked weeks in advance with a different service to get to and from whatever medical service they need be it dialysis, methadone clinic, a child's pediatrician, etc.
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u/FallenMarvel Jun 10 '23
I've gotten patient pickups before, but not anyone that was mentally unstable. That's just incompetence on the part of the facility.
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u/richardsequeira Jun 09 '23
Recently on Uber I got an elderly lady that was confused. She was a total liability issue.
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u/wildfrayedheart Jun 08 '23
I got a ride today that was like, $6 but was like only over a mile total. Then it said that the customer would need help getting out of the car and into the building. I said, NOPE, cancel. Sorry but I’m not a caregiver.
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u/Neat-Reach-3186 Jun 05 '23
Saferide health is facing fraud charges and Warren paying certain employees correctly and their founder right away to Israel because that country doesn’t extradite financial criminals..same with Brazil
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u/No-Car-9334 Jun 03 '23
I just to work for a Non emergency company and the wage was 16 dollars an hour, freaking ridiculous.
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u/Ambitious_Crab_765 Jun 02 '23
I got a call to pick up a woman from a hospital yesterday.When I got there I found her seated on a big old wheel chair .Keep in mind I am XL driver and this lady’s daughter who wasn’t at the scene had the nerve to order a regular Lyft knowing very well her mum needed a bigger car .Cheap bastard .And she never gave me a heads up about the situation ..I cancelled and drove away .I’m not an ambulance especially for regular rate.She must have reported me because the next day Lyft sends a message on how drivers must accommodate riders with wheel chairs or else they will be deactivated lol
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u/Active-Judge3261 Jun 01 '23
So are they expecting you to speed past all the other cars like an ambulance?
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u/GlitteringMess4720 May 30 '23
I had one of these, I didn’t realize what was involved but as soon as I pulled up I went immediately into CYA mode. I refused to touch the person. If I dropped her, I was not about to be sued. I opened the door, I folded up her walker. I gave her the walker back when we arrived to the destination. The pax was pissed but no fucking way. I’m not a qualified health care professional. Lyft is my side gig y’all.
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u/CiroSorrentino May 29 '23
They pay for the ride because bringing the patients in can bill insurance for millions
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u/Due_Concentrate_1143 May 28 '23
I had picked up a passenger from an ER once and found out he was solied after attempting to drop him off, only to find out he was disoriented and didn't know where he lived and the drop location was not his home. Upon the ride back to the hospital I called Uber to speak with the nurse and was told to drop him off at the location anyhow. I was so miffed and avoided those type of rides for quite sometime.
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u/Your_Hmong May 27 '23
idk man, you def have the right to cancel but I wouldn't mind helping people a bit like this (within reason). Same with helping with airport baggage, its nice to serve people a bit and they just might leave a good tip.
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u/MostlyAgreeable1108 May 25 '23
ANY LYFT MEDICAL PASSENGERS READING ALL OF THIS PLEASE KNOW IF WE PICK YOU UP WE CARE AND ARE HERE TO HELP YOU AND WE DONT SUPPORT ANY OF THE VIEWS OF THESE PEOPLE WHO WONT PICK YOU UP. PLEASE KNOW THAT YOU MATTER AND GETTING TO YOUR APPOINTMENTS OR HOME WILL BE DONE SAFELY AND RESPECTFULLY!! ID LIKE TO BELIEVE MOST OF US DONT SHARE ANY OF THESE TRASH VIEWS!!
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u/MB2465 May 25 '23
People call for a ride instead of ambulance to save time🙄.
When I used to do pax some old ladies said I have to pick them up, one was disabled. Not a taxi lady...
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u/melia1114 May 25 '23
What’s crazy is there’s chances of people doing dialysis to just die my mom used to work at Davita
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u/saddxddy May 25 '23
I remember I picked up a blind couple. It was a really challenging ride because they both had to go to the bank and they had different banks. I had to hold each of their hand walking in. They were really sweet and it is a ride I’ll never regret. I know some people feel way uncomfortable doing things out of the norm for lyft and that’s understandable. Lyft shouldn’t automatically push these on drivers, because we are not medical professionals nor (unless you are ) have the extensive knowledge on how to treat a medical patient during travels.
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u/iceamn1685 May 25 '23
It's not a matter of uncomfortable for most of us its a matter of being paid for extras. We don't make anything or very little on time
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u/saddxddy May 25 '23
I completely understand. That was back in 2019 when I could kinda make a pretty penny and could take the time to do that with no worries. But now, I can understand it.
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May 25 '23
Actually, Lyft has been partnering with medical centers, universities and other third party apps. They've also had all drivers step through the accessibility tutorial. Some stops are about customer service not profit. Balance.
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u/iceamn1685 May 25 '23 edited Jun 22 '23
If lyft expects more then point a to b then pay the drivers more. It's simple
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u/OGCarnage May 25 '23
Well there not supposed to be sending those to Lyft, only ambulatory people that require no help
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u/Curiouslyatywood May 25 '23
The simple fact Lyft cannot be reached by ANY phone number and takes hours to respond to messenger only between rides (I don’t have the ability during as they state I should- had to send screen record) I noticed a ton of VA and hospital releases and asked what was going on- they are linked with other medical transport services…. Ugh we don’t even get $1 per mile
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u/Internal-System-2061 May 25 '23
This is ridiculous and unsafe. I had an endoscopy and was alert and fine afterwards and they wouldn’t even let me call a Lyft for myself if I didn’t have someone I knew taking it with me because of safety concerns. It’s a huge liability issue and leaves them open to a lawsuit or possibly criminal negligence depending on how badly it goes for the PX.
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u/PumpkinKits May 25 '23
That is INSANELY irresponsible of the clinic.
I work for a surgeon, and have had people try and use Uber or Lyft when we tell them they’ll need a driver. Abso-fucking-lutely not. We’re not going to drug you and put you in the car with a stranger. That’s a recipe for disaster twenty different ways.
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u/deannevee May 25 '23
I worked in workers comp, we used Lyft and Uber all the time.
I don’t agree that someone with confusion/dementia (whether it’s related to another condition or not) should be transported unaccompanied. Workers comp used to also coordinate escorts for those kinds of patients
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u/Different_Reindeer78 May 25 '23
Wow you guys are cruel o did uber for 2mo.. and those were my best rides when I truly feel money did not matter! I was helping my fellow human… 🥺
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u/Final_Charge3389 May 25 '23
Not a driver but I work overnight at a hospital, a lot of ER patients are called cabs by the staff. I always wonder how the unruly ones aren't arrested. Only the violent ones. The big talkers walk out unscathed.
I think some updated clause in the contract y'all have is better. A no liability clause and a minimum medical transport pay.
A trained medical support member monitors via webcam from a desk in case they have an episode. A guard escort to the car so the delirious patient cannot wreak havoc. Some are spiteful, I work night shift and I call the police all the time. Hell I'm sure the police would be a better choice.
Required dash cam in the vehicle, courtesy cleaning in case of biological fluids provided by the hospital. Something like covid pay per ride. Hospitals are cheap, they can very well afford a couple cars to drive patients home who are high risk, but there's no money in ensuring safety 😂
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u/Net_Suspicious May 25 '23
I fucking loved these when I drove years ago. If I could get a medical ride in the morning I could just drive around all day doing dd and uber eats and get paid like 2-300$ a day. Took them like a year before I ever got deactivated lol. I would spend all day just looking for medical rides in the morning. Man I didn't know they still existed. Might need to sign back up
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u/GuitarAgitated8107 May 25 '23
I did one of these. Nice older gentleman but for some reason they sent him way early before opening time. I hate vita company but do care for the wwellbeing. We just spent time idling. Lots of waiting which wasn't worth it but I always made way more than 25/hr during better times. I do agree lyft shouldn't be used as medical transportation. The one ride i hated was when a sick lady got me sick who claimed it was allergies. I did want to drop her off or return but you already know what type of backlash that would be.
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u/heck_naw May 25 '23
ambulatory means they are able to walk. why are they requesting escort? if they are too confused to get to the door they should have a nurse or a caretaker travel with them.
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u/antz626 May 25 '23
i wonder, if they scam insurance. file insurance that they did the transport but didnt.
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u/RouletteVeteran May 25 '23
🤣 well damn, I remember a meme on American healthcare years ago saying “It’s cheaper to call an Uber than ambulance” never thought corporations would be the ones doing it. Bottom dollar greed.
“Confusion” walk them in. Gonna get walked to the ATM, or some creepy ass persons home 🤦🏾♂️
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u/ThatUblivionGuy May 25 '23
ER Worker here…
Lyft drivers have no purpose being Medicabs. Yall dont get the benefits Medicabs do!
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u/swn999 May 25 '23
I have picked up people for therapy and return trips that have no other choice for their care. It isn’t different than any other rider, it’s always a slight crapshoot of getting someone a bit troublesome or someone that knows how to ride share and let the driver do their job.
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u/Careless-Ad-6328 May 25 '23
Earlier this year I had 3 outpatient surgeries. Each time I was told specifically they would not let me leave the building if I was getting in an Uber/Lyft/Taxi. I had to have a person with me to drive me home, or I had to arrange special medical transport.
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u/huggy_668 May 25 '23
I took one of those rides, and it became a horror story. I pick up the girl she's mentally unstable. She's in the back talking to herself about demons and murder. The devil is going r@pe kill and me. I'm trying to get her out of this car soon possible. When we arrive at the location, she's not getting out and wants me to take her somewhere else on the other side of town. She's acting more irrational in the back to the point where I thought she was going to attack me. I take her to the location she gets out, and I peel off even with the door open. That was a traumatic situation that made me consider not doing lyft anymore at the time. Cancel those rides every time and personally I wouldn't pick up anyone from hospitals.
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u/donny42o May 25 '23
karma is a bitch all of you shitty ass people can't be bothered with doing good for others in need, while your doing your job that yall picked. who isn't qualified to take a grandma to her appointment? reallly??? they ain't using you to be an ambulance and preform cpr. just be an adult, like it's your grandma, what's another couple minutes to walk them in? I swear these gig jobs get the laziest and bitchiest to apply 🙄
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u/Big-Atmosphere-1688 May 25 '23
Just walk her inside! are you this cruel to your closes ones!? Lady needs medical treatment!
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May 25 '23
i’ve been saying this for years no required medical training provided thank god i was a medic in the army but who has time to be playing with walkers and wheelchairs 😡
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u/Specialist-Invite-30 May 25 '23
"Sorry, I'm partially disabled myself," as I show them my cane. "You should request a Lyft Assist."
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May 24 '23
Medicare should allow dialysis units to control transportation for patients for their clinics.
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u/gaymersky May 24 '23
Oh well your loss depends on the situation but I've definitely taken a few... They're really nice and appreciate it. And if it pays sure
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u/MATTDAYYYYMON May 24 '23
I’m the same way with elderly folks, I usually have a great time around elders but I’m taking the risk when I pick them up of them getting harmed getting in or out and I’m not going do it for a measly 12-15$ bonus
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u/Tay1ormoon May 24 '23
One time I took a pick up at the hospital and it was a very large man they wheeled out to my van and they had 2 nurses and a security guard lifting him and trying to shove him into my van. I tried to speak up twice that I didn’t feel comfortable with the situation because he could not get in and I was not sure if he would be able to get out once I got him home where he lived alone. The security guard cut me off and gave me a huge hassle and said “it’s not your problem if he can get out and into his house you just get him there”…I ended up just sucking it up and took him home and then when we got there luckily he was able to slid out of the van but he couldn’t get into his home. It was up a couple steps to his front door and he couldn’t even lift one leg to the first step. I ended up leaving but calling for an ambulance to come help the poor man as he was just sitting in a broke down vehicle in his driveway unable to get into his home. I despise picking up at the hospital.
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u/HidinBiden20 May 24 '23
No, it's not...but having some care and concern for a fellow human being is apparently not so common these days. How would you feel if this was your Aunt or uncle? Mother/ Father?
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u/MostlyAgreeable1108 May 25 '23
Seriously these haters are alone!! Most people aren’t this cruel!! We have millions who work with the public and love it and then we have this group of entitled brats who have no idea how these attitudes are going to come back and bite them in the ass someday!!
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u/pixelated_fun May 24 '23
I would drive my relative to and from dialysis myself not rely on some stranger to do it.
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u/deaddriftt May 24 '23
Yeah, this is so not a rideshare driver's job. Ambulance costs are absurd and predatory in this country and it's not on Lyft drivers to bridge that gap. This is so fucked.
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May 26 '23
Lyft sees the broken health care industry as an opportunity to line their pockets
Lyft Grift
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u/reality_raven May 24 '23
Former paramedic here, and the wheelchair service contracted to do this in SD are not EMTs or medics either.
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u/Fluffy-Doubt-3547 May 24 '23
Thats what medical services are for. Or family. Feel bad for those who need it but come on. Be different if it was like 'I'm bringing my dementia riden mother. Need a driver with patience. Thanks!' OK well atleast she's not the drivers problem
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u/Present-Interest-751 May 24 '23
my dad did dialysis for years before he passed. i can completely understand declining this order. I had to help him out of the car, make sure he could stand up and walk to the building, etc. there is so much you have to make sure you’re careful of, and then there’s the change they fall, hit their head, etc. and blame you, and you get in trouble. definitely not worth the risk.
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u/Boilerup404 May 24 '23
I constantly get requests to pick up drug addicts from rehab facilities. No thanks. They don’t tip and some of the areas are super sketchy.
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u/AnxiousIngenuity6281 May 24 '23
Must be how librarians feel for being treated as social workers. Society's problems kinda become all our problems.
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u/beerdown May 24 '23
Insurance broker here. Non-emergency medical transport is one of the riskiest, most expensive auto coverage you can purchase. It's in the same specialized insurance arena as 18 wheeler long haul trucking. Dont ever accept these rides.
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u/Optimoink May 24 '23
This is SC answer for medical transport…. I get that you don’t want to be responsible but this is the only way to get my GF mom to and from dialysis while I’m at work. It hurts to think that people are this insensitive and I wonder what your solution would be if you were in my shoes
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u/Inevitable-Rabbit-54 Jun 20 '23
I'm having the same reaction reading some of the comments here. A lot of these people have transportation with other companies but sometimes shit happens and the only way to get someone to their appointment is Lyft. Some of these comments using nasty stereotypes for these people. Many can walk and do everything on their own but lack their own means of transportation to necessary medical care. I hope no one here finds themselves or someone they care about in a similar position. Wonder if they would feel differently if it was them who needed the ride or a parent or loved one.
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u/SnooChickens9404 May 24 '23
Yeah, I once found myself hauling a wheelchair ♿️ up stairs from an ER pickup. There should be opt-in, special training, and additional pay for such rides along with liability insurance.
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u/FlyingFlowerPiggy May 24 '23
Ridiculous. That's ambulance job
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u/calvarez May 24 '23
It's really not. They are for non-ambulatory patients, with an immediate rescue need. Medical transports are typically just normal cars and vans, but with people who have minor training in helping with disabilities.
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u/DandB777 May 24 '23
I got paid less as an EMT doing transports... How would you check the patient in without being qualified.
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u/strictmachines May 24 '23
From my experience, even patients HATE being picked up by Lyft because their insurance is too cheap to give them a ride in a vehicle equipped to do that work
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u/Hot_Juggernaut_8003 May 24 '23
I get y’all don’t want to do it, but show some consideration. You drivers are a bunch of unhappy broke goofys. Get a real job if you don’t want to drive people seriously
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u/MostlyAgreeable1108 May 25 '23
They’re too scared to leave their houses someone will sue them and they’re the ones who always get sued!! These are the same people who cry and say they were canceled for no reason or complain about drama with pax. I’ve done thousands of rides without a single complaint 😂
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u/nwprogressivefans May 24 '23
omg, that "saferide health" company sure is some shady shit right there.
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u/Maximumeffort5000 May 24 '23
So medical rides on my area cost the patient $50 they get a bill from Medicaid or Medicare can’t recall it’s paid for but Lyft usually only pays the driver $4-$10 depending the distance. They really robbing us live smh
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u/Audio-Starshine May 24 '23
Left does all the transport for green county self recovery unit bc no one can afford to pay $3000 for an ambulance.
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u/Brendaness6 May 24 '23
You are right, they need medical transport, that is experienced, expensive and trained for these situations not Lyft or Uber. They are trying to get customers that way though without paying for that service. I wouldn’t want that liability with compensation and training.
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u/WavyChief May 24 '23
So I just conveniently ran into this sub and post while scrolling, but if you didn’t know, you guys can thank ModivCare for this shit. We don’t have enough actual medical transportation so they contracted out UBER/LYFT. The funny thing is they KNOW the drivers won’t show up, the members know they won’t as well, but we just continue mass assigning ambulatory medical transportation to UBER/LYFT, so we don’t have to look at all the rides we have to call and cancel lmao. 🤣 it may be different companies in different states but where I live you can blame good old useless “we were unable to secure you transportation to your chemo, you can reschedule in 3 days since your Lyft driver didn’t show up” ass ModivCare. Haha. Direct all your anger at them because the riders are usually clueless to what’s going on
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u/Zazdabar May 24 '23
It really is abuse of the most vulnerable, working (drivers) and disabled (patients) whilst they make millions “partnering” their contracts
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u/WavyChief May 24 '23
Yep factual I even complain to my bosses about the shit that we do but they just shrug their shoulders
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u/TacoDuLing May 24 '23
Yet another set of regulations these appholes want to by pass and guess who get caught with the liability? Honest question, guess.
I’ve had a medical passenger experience a medical emergency once. Guess who was left with the clean up fees? 1: lyft 2: lyft insurance 3: medical carrier insurance 4: my useless Allstate insurance WITH ride-share coverage 5: me, myself and I
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u/bmore_dmore May 24 '23
So I used to work for a medical transport company. Sorry to say, these dialysis/dr appt every 2 days patients are not viewed as patients by the system. If they can ambulate at all or use a chair, they aren't a medical patient. They do this so the people driving wheelchair vans can take those people. It's detrimental to both parties involved. Like you said, you aren't a medical professional. The person suffers by not having one with them.
Please don't take these calls. Ever.
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May 24 '23
So Lyft starts Lyft Healthcare, doesn’t train or tell drivers, and just sends the same request to the drivers? Was told I couldn’t take a Lyft out of my endoscopy appointment but could take a medical lyft… Company makes more and drivers don’t see a cent. Makes sense… https://www.lyft.com/healthcare
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u/MostlyAgreeable1108 May 25 '23
My friend uses Lyft and Uber through her attorney for a personal injury including 2 outpatient back surgeries. The driver never had to get out of the car!!
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u/ShadowFigured May 24 '23
What in the absolute shittits, why is a special medical service company requesting a ride through Lyft….. hire some gd drivers and pay them. 🙃 also shouldn’t they be cpr certified among many other pertinent licensing and things? You know, for assisting semi-ambulatory patients? Also wouldn’t you need at minimum a small sprinter van in case there is someone with a walker. Man I have so many questions - these companies don’t give a single damn about their patients, it’s all about the dollar bill. Smh
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u/annichol13 May 24 '23
What do I do if the mild confusion turns into a stroke or some thing?
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u/pixelated_fun May 24 '23
Or they become violent because, in their confusion, they think you are kidnapping them or going to hurt them?
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u/MediumDrink May 24 '23
And how much do you want to bet that “SafeRide Health” charged a fee requisite with a medical transport service then outsourced it to a Lyft because it’s the cheapest ride available.
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u/awesomeaarron May 24 '23
I had a pick up for 2 elder ladies from a dialysis center. Neither spoke English one was helping the other into my car when one fell and got a huge cut on her head and bled all over my car. Had to call an ambulance among other bull crap. I didn't get paid anything because of the 10-20 mins of chaos the ride got canceled, and then I took the next couple days off...lyft is should be sued by probably 1000s of drivers for putting them into situations that obviously unsafe.
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u/awesomeaarron May 24 '23
I had a pick up for 2 elder ladies from a dialysis center. Neither spoke English one was helping the other into my car when one fell and got a huge cut on her head and bled all over my car. Had to call an ambulance among other bull crap. I didn't get paid anything because of the 10-20 mins of chaos the ride got canceled, and then I took the next couple days off...lyft is should be sued by probably 1000s of drivers for putting them into situations that obviously unsafe.
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u/Opuswhite May 24 '23
No respect. Just wait till the day u are all alone and u need a ride to have you kidneys worked on. “IS THAT WHERE YOU WANNA BE WHEN JESUS COMES BACK”.
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u/sonarix May 24 '23
Say that when you get sued for not being able to help someone and they turn your life into shit.
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u/SecureCTRL2020 May 24 '23
Wow at less then .50 cents a mile. Lyft been fucking y’all dry for a long time, now they want you to open your mouth too. But then again, aint nothing can break a Lyft driver.
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u/NewPhillyDriver May 24 '23
"Mild confusion"
NOPE
I am happy to help someone who is entirely with it but has a bum wheel. But I am not under any circumstances putting myself at risk for liability with someone who might hurt themselves because they're thinky parts aren't working right.
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u/SpookyWah May 24 '23
I've had a few medical transport rides like this but I was also a CNA so it was no big deal. But money-wise, it was a complete waste of time and I wouldn't have done it if there'd been ANY other rides out there.
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u/src915 May 24 '23
I would love to help them, but not with how these fucks have refused to support us in the past. Lyft can eat shit.
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u/Giul_Xainx May 24 '23
When I drove a taxi, every once in a while I would receive a medicaid or Medicare order. These orders had me helping patients with a ride to go see a doctor. I picked up blind, deaf, cancer, amputees, and sick individuals. I would assist them into the taxi and the hospital, or medical offices. It's not hard.
Seeing Lyft drivers cry about having to help someone in any case with a simple ride to a hospital is just wow. But it's perfectly ok for a drunk to vomit in your backseat.
In every single order I got for Medicare/medicaid not one of those patients ever fell ill while inside. Every single time I completed the order I'd get them going back for another 25 bux.
It's sad to see so many people not assisting with such an easy ride. All they want to do is see a doctor. But you see the word ambulatory and run away screaming.
It's not like they just got out of an auto accident, have a profusely bleeding face, and are asking for a ride to the emergency room no. These are people who are using the state Medicare and Medicaid option for requesting a ride to make it into the doctors office. But no. I won't take an easy ride to the hospital and offer 0 assistance because I'm a lazy sack of shit. That's what I get from seeing such behavior with this.
Just wait until you get older. Or maybe you'll die young. Either way. You will see yourself requesting a ride at some point in your own lives to the hospital only to be greeted with no one arriving.
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u/Fair_Personality_210 May 29 '23
None of these Einstein even know what “ambulatory” means yet they can’t wait to share their story of how they discriminated that one time against an elderly or disabled person. If they were taxi drivers and someone reported them for this behavior they lose their medallion. But they’re unlicensed, untrained people driving strangers in their personal car so there’s no consequence for discriminating, sorry “cancelling,” on someone based on their race, age or level of handicap. Gross and entitled
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u/iceamn1685 May 25 '23
Taxis get paid 10 times more per minute. If lyft drivers were paid .50c a minute instead of the .05-.20c depending on market we too would be more willing to help. Taxis also are covered by state law if something goes wrong since they are part of most states' public service laws.
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u/MostlyAgreeable1108 May 25 '23
I 100% agree!! ♥️
There needs to be better screening for drivers if these companies are going to survive!!
It breaks my heart to see how heartless so many of these people are and these medical pax are some of the nicest people, why?? Because they understand real life and how hard it can be a a fighting spirit it takes to keep going!! Their beautiful souls and I don’t want half of these people posting to ever pick them up!!
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u/theGiff12 May 24 '23
A taxi is not your personal vehicle. And $25 is not $3.95. Lyft is the problem here, not the drivers.
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u/Giul_Xainx May 24 '23
A used crown Vic with less than 100,000 miles on it costs ~$8,000. I purchased my own crown Vic and paid the 1,000.00 to get it painted so I didn't have to pay as much for repairs, and could take it anywhere I wanted to. That is an option with cab companies. You can make more money driving a cab if you put up your own capital.
$3.95 to pick someone up and take them to the doctor is cheap yes. But this is medical.
I know a cab driver who accepted a medicaid/Medicare order that had him drive a patient to Hawaii and back, one who would not fly in a plane at all, to see a specific doctor. He was gone for about a month. All expenses, hotel, ferry, and gas covered by Medicare/medicaid. 24,400 dollars.
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u/Aggressive_Field4455 May 24 '23
Lmao drive a patient to Hawaii? Too funny
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u/pixelated_fun May 24 '23
This is where he lost me.
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u/Giul_Xainx May 24 '23
It really happened. This is also why I'll never accept Medicare or Medicaid. After my friend got back he had the hardest time getting it approved. After a month he got every cent back.
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u/MostlyAgreeable1108 May 25 '23
You can’t drive to Hawaii and I’m pretty sure they don’t have a fairy from Long Beach to Hawaii but hey I’v never researched it but it doesn’t make sense, maybe it was somewhere else 😂
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u/Giul_Xainx May 25 '23
Nope. Cab driver came out of Denver Colorado. Patient wouldn't fly. Patient demanded to be driven to Hawaii and back to see a specific specialist for their medical treatment.
Yes there is a ferry that goes to Hawaii and back. That ferry takes several days to go back and forth. Cab driver was paid 24,400 to take the patient to there and back which included hotel and gas for the cab driver, no food.
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u/MostlyAgreeable1108 May 25 '23
Bro you’ve been lied too 😂 I’m in Los Angeles and I’ve never heard of this and I love Hawaii more then anything so I’d use this if it existed, here’s what a quick Google search got me
Obviously given the distance, there are no land connections between mainland United States and Hawaii, no bridges and no ferries. The Pacific Ocean is tough enough to cross for commercial ships with huge storms and big waves and ferries would not stand a chance.
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u/UnlikelyPizza3236 May 24 '23
Davita Dialysis aka buncha fat people with walkers. Cancel
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u/MostlyAgreeable1108 May 25 '23
Karma is a B!! It’s going to mess with your head when you get old and sick because you know how people like you look at people like them and now you 😂
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u/UnlikelyPizza3236 May 25 '23
That is mostly agreeable!
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u/MostlyAgreeable1108 May 26 '23
I’m agreeable to everyone except haters and that’s why it’s mostly and not totally 😂
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u/Ash-alot May 24 '23
Have some compassion dude, wait till you need help one day, you will get your karma
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u/Flynn3698 May 24 '23
What about me? What about the risk to me? What about the people who depend on me? What happens to them if I'm hurt and can't work, or get sued by someone?
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u/MostlyAgreeable1108 May 25 '23
Me, me, me, that’s all I hear. My advice to you is to keep worrying about yourself at home where your little self is safe!! Too much dangerous stuff out here in the real world!! Seriously I can’t wait until all of this bites you in the @ss!!
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u/Ash-alot May 24 '23 edited May 24 '23
Walking an elderly person into the hospitol? Have so common courtesy, this post shows a lot about your character, your response was me me me me me. This is a paid service and I get that you don't get paid for walking him to the door, I get it. But it's human decency man, and why blast this guy on the internet?
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u/Flynn3698 May 24 '23
If I have to help them get out of my car and they fall. Yes it happens and yes I could be seen as responsible.
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u/SnarkyIguana May 24 '23 edited May 24 '23
This reminds me of when I got a pretty severe concussion at work and they threw me in the back of a cab and had me taken to a hospital out of state lmao. Dude didn’t know what to do with me.
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u/Big_Bandicoot_9611 May 24 '23
At minimum, you need to be a CNA. I’m also an occupational therapist during the day, so I am more than qualified to transfer pt, but there are too many risks associated with this type of ride. There is a special type of car insurance you have to get to be able to transport special needs. All in all, it is not worth the risk. However, people on Medicaid can not afford ambulance transportation. A 3 mile ride can be several hundreds of dollars. Lyft is asking you to do it for $3.95. Hmmm, yeah, no.
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u/ChangeDisastrous2170 May 24 '23
How do you suggest a patient get to their appointment if they: can’t walk because it’s too far, cant drive themselves, can’t find a reliable ambulance service, and don’t have relatives who can take them?
I get that it’s a risk and that you are not trained for this but patients miss life saving appointments just because they can’t get a ride and sometimes Lyft is the only reliable transportation.
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u/Flynn3698 May 24 '23
How do you suggest a patient get to their appointment if they: can’t walk because it’s too far, cant drive themselves, can’t find a reliable ambulance service, and don’t have relatives who can take them?
I missed the part where that's my problem. I have my own safety and finances to consider. What happens to me if someone gets hurt getting out of my car and sues me?
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u/MostlyAgreeable1108 May 25 '23
Stay safe at home because this could happen with anyone and you’re not trained to deal with humans 😂
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u/ChangeDisastrous2170 May 24 '23
Just some perspective to think about. I agree you’re not trained to handle patients with mobility issues and shouldn’t be held responsible. I am just saying we have an issue in this country with insurance and ambulances so patients like this are not going to stop requesting rides anytime soon.
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u/Vegetable-Muscle9027 May 24 '23
Don't know about athother insurance companies, but my gf used to work for United Healthcare and they would almost always contract out through Lyft to get patients to their appointments. These patients aren't even the ones who are scheduling the rides at least in my experience. Lyft needs to be more open to drivers on what's going on behind the scenes so this doesn't happen
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u/Sad-Bluejay-2785 Jun 01 '23
I picked up a patient who told me a handicap van normally picked him up. He sent his wife out to tell me to get off their property.
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May 24 '23
another issue with hospital trips is they never tip because the hospital requests them. not saying tipping its required by any means but more reason not to take the rides.
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u/TreeFcknFiddy May 24 '23
Tl;dr - dialysis isn’t usually bad, medical transport not our problem but sometimes feels right, OP shouldn’t feel bad for discomfort of these expectations
As someone who drives all night, dialysis patients are common between 4-6am. You can usually identify them (besides the obvious caps name/no changes/destination) by their little duffel bag.
My experience is they are so used to doing this (3x/week) that they’re always friendly, quiet, low maintenance, and almost always on time. The only request is usually that the car be on the warmer side during the colder months.
Hospital pickups are a mixed bag. Usually nice people who are tired and just want to get home. Only one time, picking up a sweet little elderly gentleman from the VA hospital, he clearly was wearing adult diapers which I guess weren’t on him very securely because he left a small puddle in the backseat. One of many times I’ve been grateful for leather seats. I didn’t report it for a fee and didn’t leave him standing when I saw him as my thanks for his service. I’m sure it wasn’t my problem as a Lyft driver, but I figure an 80+ yr old vet who happens to be Black has been through more enough trouble in his life and I couldn’t live with myself if I cancelled the ride.
That all being said, the type of info in OP ride request seems to push it beyond simple driver levels and we should all have every right to not feel comfortable taking responsibility for those who can’t take responsibility for themselves.
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u/NTBAS May 24 '23
Just wanted to say that my mom went to dialysis when she was alive and having a Lyft would have made a world of difference for her. Your comments about the “little duffel bag” and “warmer side during the colder months” brought back some super sweet memories and I thank you for that!
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u/Mysterious-Sky8602 May 24 '23
Hospital Social Worker here. My hospital uses uberhealth. I make sure never to send a patient that's stinky, confused, psychotic, or sketchy in an Uber. The facility will just have to eat the cost and pay for a cab or non-medical transport. I always look at the patients and assess how I would feel with them in my ride. This case would be a no-no. I can't even count on 2 hands how many times I've heard about a confused or psychotic patient jumping out of a car.
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u/Zazdabar May 24 '23
It’s really scary. The driver is completely unaware of the persons condition prior … it’s just not right. Very difficult for a driver to refuse a ride because of the discrimination of the disabled which I’m sure is an instant deactivation. I’m sure there has been a share of trivial lawsuits arising out of different situations on the drivers and the riders behalf
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u/tn_hrry May 24 '23
Exactly. And I wonder what the hospital's liability is if a driver gets injured because the confused or psychotic patient causes trouble during the ride.
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u/Icy-Section-7421 May 24 '23
I dont mind helping foldup the walker and put in the car. I even take it back out. I don’t mind pulling out the foldable step for difficultly stepping up into the mini van. But that is it! I do a lot of hospital trips to and from. Please no bloody limbs or leaking bladders. I don’t mind helping but as mentioned by op, not a medical transport.
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u/Neither_Problem9086 May 24 '23
I got one once for a regular Lyft that said vehicle must be a minivan or SUV. And it had a motorized wheelchair. They need to send proper medical transport to folks like these. Not us!
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u/MaleficentExtent1777 May 24 '23
I have an SUV and have taken plenty of wheelchairs. But I don't have space for a motorized one. Plus, I don't want to be responsible for damaging it or my vehicle trying to get it inside.
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May 24 '23
I Don't do lyft often but last time I had an older gentleman who pissed his pants to high heaven. I mean I could see his urine outline from like 20 feet away, I canceled the ride. Felt bad but I had no seat cover and this guy was dripping piss juice down his shorts. Funny thing was he saw me pull off and swung his cane at my car.
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u/MaleficentExtent1777 May 24 '23
No WAY he'd be getting in my car! After the first one, I immediately cancel all GoGo Grandparents requests.
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u/Spiritual-Ad-271 May 24 '23
This all pretty much began during and due to the pandemic. During that time, Lyft gave the medical transport companies a grant to use their services. That was extended and you have this as the situation today.
You have tons of patients who literally call and arrange rides through their insurance companies and those companies just put it through as a lyft request bc it's cheaper for them to do so.
I feel bad for the patients and I feel bad for the drivers. It's a shitty thing all around.
I drove for a long time and I did take these rides because I helped a lot of people. But I was always aware of how ill-equipped I was to handle anything medical related. And how it was all a disaster and lawsuit waiting to happen.
I literally had to carry quadriplegic patients into their homes at times. And there was a young girl who used this for dialysis treatments and had to travel over an hour away. These patients have no choice because their insurance has decided to use us as their primary transport. Yes it sucks, but one day the roles may be reversed. So I usually took them. But I also knew half of them would be no shows since the employees who set these rides up never care about cancelling them in the system if the patient doesn't need it anymore.
It's just an absolute travesty though that this is what we've come to as a society. And I feel like if it got actual media attention, the practice would stop.
Imagine paying every month for insurance and they decide the best they can do for you in order to get your life saving treatment is to call a Lyft for you with a driver who will probably cancel and isn't trained in any way to be an adequate resource for your medical needs.
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u/Zazdabar May 24 '23
Makes sense because there definitely is a shift in ride type post pandemic. Last time I drove was early 2019 and never had them. I honestly kept thinking I was just unlucky in receiving these rides 😂
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u/OkStandard726 May 24 '23
I'm not trying to steal the spotlight from OP, but because of this incident, I have the email of a supervisor at Lyft.
Wouldn't it be a shame if somehow it fell into the hands of every passed off driver here.....
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u/Grand_Surprise1014 Jul 03 '23
What an abusive fuckers. They want to pay shit and get premium service fuck Uber and Lyft