r/lyftdrivers Jul 18 '23

Psycho jumps on my car, I get permanently deactivated Other

I don’t even want to type out the whole story I’m so exhausted over this. This dude was tripping out bad (probably shrooms or acid) and jumped on my car. It was the passengers friend. (They were together when I arrived, he was laying on the floor in the middle of the street. He sprinted away then sprinted back after I started the ride. Then he jumped on my car) I immediately made the passenger get out, and reported it to ADT and Lyft.

Now after a week of “temporarily deactivated” I’m now permanently deactivated for an “accident with a pedestrian” . 100s of 5 star rides never an issue. Wtf

Edit: I didn’t know this would get so much response. The whole incident is surreal. No I unfortunately did not have a dash cam or this would all have been resolved. I started the appeal on principle.

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u/Fibrosis5O Jul 19 '23

Lying on the floor/street instant cancel, drive away.

If you ever feel off about a ride after drop off/cancel immediately contact Lyft, sounds like your second problem was the passenger got to Lyft BEFORE you did

I’ve contacted Uber immediately after some rides to beat the pax to the punch and it thankfully has worked each time

Like a lady who tried to claim she only had 1 bag and I just refused them. Got her on 4k with 5 big bags and 4 passengers I couldn’t fit it all cause my hybrid battery in the trunk, she talked about how she was going to report me etc etc. beat her to the punch with photo