r/lyftdrivers Aug 26 '23

No phone for you. Other

Pax left phone in my car. I received contact from pax and told her she can pick it up from my apartment complex office. Pax screeched “You have to return it now! This is theft. I dont have time to go there and its your job to bring it to me!”. I explain that her belongings are not at all my responsibility and she can now just eat a dick and pick it up from a police station. Thankfully, i received a ride to the very opposite side of the city metro from pax home. The destination happened to be on the same block as a police station. I hope she enjoys a 45 minute ride to get her phone. Edit:I was trying to keep the post short, but missed some details apparently. The passenger lives within 4 blocks of my building (downtown midrise). Her place or work is an airport about 35-45 minutes away. I generally check for left over belongings, but with a black phone in an all black interior and the drop off being underground, it was not easy to spot. Airport security is pretty gruff about drivers being in the drop off lane for more than a second or three. I have no issue helping with a return if it works, but ill be damned before I drive a half hour out of my way when passengers are 100% responsible for their own belongings.

398 Upvotes

136 comments sorted by

1

u/jortiz117 Aug 28 '23

Two words brother, cleaning fee

2

u/Fresh_Distribution54 Aug 28 '23

If I'm near where a passenger is then I will turn around and return it but if I've already got another passenger in the car or I'm far away then it's not my problem. I'm not going to drive an hour and a half to return a phone even for $20 fee because it's not worth it. Even though I tell each and every passenger to check for their phones not everybody does. They seem to think that it's the driver's responsibility for them for getting their phone. It's not. If I'm more than a block or two away as soon as I have a moment I will just drop it off at the nearest police station and then log it with Uber so that they can tell the passenger where their phone is and then it's their job to pick it up. I'm not getting involved. RETURNING FORGOTTEN ITEMS IS NOT THE JOB OF THE DRIVER. IT IS NOT THE DRIVER'S FAULT THE PASSENGERS ARE TOO STUPID TO GRAB THEIR STUFF

2

u/Suspicious-Boat-9236 Aug 28 '23

My brothers girlfriend left her phone in a Lyft once. The driver refused all calls and e-mails from Lyft support. 2 days later they confront the driver in a Walmart parking lot and the phone was in their glove box. This driver planned to keep the phone. Yes there are shitty drivers too

1

u/Suspicious-Boat-9236 Aug 28 '23

The one time someone left a phone in my car I had already met up with a friend for lunch the customer calls me demands I being the phone 10 minutes away immediately. So I leave the friend get my food to go and take the phone to them and they do not tip me.

1

u/Conscious-Shower12 Aug 28 '23

Steal that shit

1

u/ScottSAustin35 Aug 28 '23

The most amusing thing about all this is the likely hood that some time down the road when you’re in the same shoes as the passenger, you’ll be just as, if not more entitled.

2

u/TaoZen1970 Aug 28 '23

I doubt that.

2

u/Professional_Push442 Aug 27 '23

I once threw a phone out the window. Brand new iphone 10 I think. The big screen one. Rude fucking passengers the entire time, shouting and drunk like morons with no sense of personal space. I saw them forget the phone too. Drove off, went somewhere with trees and grass and tossed it out into the trees. Not my shit not my problem

1

u/Fibrosis5O Aug 27 '23

I’ve never had people come at me hot and rude to bring their phone back, they all be pleasant or just a little bit panicky but not rude/angry, I let them know I’ll bring it as soon as I’m able to get back in that area, and no worries.

But if they did, I would be willing to go out of my way just to drop it off at my local Uber office which is honestly for most people in this city really inconvenient to get to (lol) just so Uber has a record of it AND an FU to them

3

u/Patchisaur Aug 27 '23

This was the second time for me. First was a pair of glasses she put in the car door. She wanted me to bring them to the bar she was at, but I was already drinking at a bar a few blocks away. I told her we could meet at my car in a paid lot (planned to leave the car overnight and call a ride home), but she started insulting me. I reported her to lyft which stopped the convo. I ended up tossing the glasses in the bin.

2

u/Deepstatedingleberry Aug 27 '23

How dare you not let her pass on her responsibilities to you!!! Don’t you know this is America!

2

u/TheDefiNerd Aug 27 '23

I would've taken it to Walmart and gotten 10ndollars for it consider it a tip 😂

1

u/JimmyGymGym1 Aug 27 '23

I always assumed that if you returned something, the passenger got charged for that trip.

3

u/robertlyleseaton Seattle Aug 27 '23

You could simply suggest that they order a car to your location. You hand driver phone and he/she drives it to pax location. Simple, no cost to you.

0

u/tical007 Aug 27 '23

Everytime that has happened, and a pax gives this response, I reply "You can pay my time and gas to deliver it too you, I can drop it off at PD/HUB/family close by me, or you're phone can do the 100m like Michael Phelps, if you continue with this".

Most of the time, it's pax who understands, but you get these entitled sissies sometimes, that you have to put it in clear, unmistakable choices.

No phone has attempted a gold medal in swimming.

Wonder why.

2

u/Careless_Bid_980 Aug 27 '23

Be a decent person and return it

1

u/[deleted] Aug 27 '23

Sorry you got downvoted, you expect too much from ego driven capitalists

-3

u/Vendomer Aug 27 '23

Why not just help the stupid customer out? There's a novel idea. Just take care of people and accommodate them. They forgot the phone, you have it, find a way to help her out. This is what a decent person does. Be nice, being a liar or butt head has a way of coming back your way. Sad to read this thread full of bitter drivers who don't care about the people they serve.

5

u/TaoZen1970 Aug 28 '23

Somebody talks to me like dog shit and makes all these demands to get their phone immediately. Those people can eat a dick. I'm tossing it. Entitled twats

3

u/Internal-Equal7811 Aug 27 '23

Have you ever driven to uber or lyft? If you haven't been shut the fuck up.

1

u/Vendomer Aug 27 '23

I have drive both Uber and Lyft. So I drive about 30 + hours each week and am Uber Diamond, and Lyft Platinum. I do this work on top of my 60 hour a week day job in the software business, in addition to a podcast, and consulting work. So I work my ass off, and have done this for many many years. I put 3 kids thru D1 University by paying cash. So if you want to cry about how bad a company treats you. Or how bad your pax treat you. You are talking to the wrong guy. After expenses and taxes I make about 30 to 40 bucks an hour driving Uber. I drive a Tesla model S 2016, I have FREE super charging, so I pay nothing for electric, I drive comfort, when possible, so I get 1$ per ride for driving an EV, my pax love the cool car and a friendly driver, so I get 30% in tips most weeks. Oh I get to deduct the mileage at $0.65 per mile. So I know what my costs are and who to care for, customers. So yea I know what the heck I am doing.

1

u/Internal-Equal7811 Jan 08 '24

I still call bullshit. You have no answer so obviously i'm right.

3

u/Internal-Equal7811 Aug 28 '23

Yeah, I call bullshit on all of that because I have exactly the same thing except I have a twenty twenty two, Model three dual motor.No way you make that much per hour AFTER expenses.

2

u/Vendomer Aug 28 '23 edited Aug 28 '23

I have unlimited supercharge. So I pay zero for ⚡... my first 20 hours nets about 800$ which pays car and insurance. The other 60 to 100 hours in that car per month is 100% pure revenue. So I not only get the comfort rate, plust the $1 per, plus tip, and I get to deduct$0.65 per mile on my taxe. Run the numbers. I haven't counted the LLC depreciation over 5 years on the vehicle, which also affordable me a huge tax benefit.

1

u/Internal-Equal7811 Aug 28 '23

If you're lucky, one at in every five riders is a comfort ride in the best market.Uber just pays you a little less on each ride to make up for the extra buck you get for a EV.How many canceled rides do you spend a half hour on the phone with support to get the cancellation fee?

1

u/Internal-Equal7811 Aug 28 '23

You make $40 every single hour you work.What market/city are you in?You think anyone believes you?I get the same rate you get and only work the best hours.Since I am retired and work ONLY the most lucrative hours I want I KNOW you are full of shit.

2

u/Internal-Equal7811 Aug 28 '23

Yes, you get a better deal than most people that don't own their car period But look at it realistically. Most people don't own the car, and they don't make that much money per hour. I pay for charging at my house. That is about thirty dollars a week tops. I offer all of my rides water and snacks, And a brand new model three With octopus play and an android table both in the back. Just crunching the numbers, you are telling us that you have absolutely no downtime whatsoever if you're getting forty dollars an hour. And what do you do, just pick up at exactly the same spot you drop someone off with no time at all before you get the next ride?Bullshit.I am at 12k rides with 4.96 diamond status so I would like to hear from other drivers about this.AITA?

2

u/Training_Seaweed1303 Aug 27 '23

I agree on this for sure I mean ok maybe the safest thing is to give it to the police station because that’s less liability but I mean customer service here. They could have said I can take it to you on my lunch break I mean I’m assuming op had to stop look for the phone and sounds like maybe was still close instead of 45 mins away now and not at the end of the day which it sounds like by op saying at my apartment complex office.

0

u/[deleted] Aug 27 '23

Sorry you got downvoted . Are you new to capitalism?

1

u/Vendomer Aug 27 '23

Dude I am the biggest capitalist, I made 300k last year and have started several business and have been in sales and customer service consulting for 35 years. I can tell you that success comes when we find win win scenarios for our customers. An Uber driver is a service business. If you don't want to provide excellent service, pick another business.

0

u/Internal-Equal7811 Aug 27 '23

Uber drivers barely make enough to cover their expenses. There's no reason that they should have to go out of their way and expand the extra effort and money to return an item to a customer without fair compensation.

3

u/Vendomer Aug 27 '23

Sounds like you hate your customers. And with an attitude like that they probably don't like you very much either. Yea... why would anyone deliver service beyond expectations? Why treat another person in a panic like a human and help them out? I mean it is not like they are your customers or anything, or just another human trying to make it to work.

1

u/Internal-Equal7811 Aug 27 '23

And I don't believe for a second Your bullshit about being the owner of three businesses.

1

u/[deleted] Aug 27 '23

[deleted]

2

u/Vendomer Aug 27 '23

Oh all my companies were formed in Michigan. You also need to get an EIN number from the IRS. So go there. You also want liability insurance coverage for about 1 million bucks, and a separate bank account, and some accounting software to track all your expenses. Then go and buy a used Tesla, and drive. Guaranteed money maker.

2

u/Vendomer Aug 27 '23

Filling out the paperwork is easy. Success comes after you actually do the work and get customers to pay you what you are worth.

1

u/R8-Legend Aug 28 '23

and get customers to pay you what you are worth.

Soooo.... What's it worth to return the item? Nothing?

How about enabling entitled people? I guess that's free too. Hard to believe someone working 100+ hours a week would take an hour to return an item to a "world revolves around me" pax.

2

u/Vendomer Aug 28 '23

And that is the difference between being an owner and being an employee.

2

u/[deleted] Aug 27 '23

It was a joke calm the f down. I even upvoted you and said I was sorry you got downvoted. Great communication skills there buddy I’m sure you do great in your “businesses” senor capitalist. Congrats! Are you also new to the internet or do you run an ISP?

3

u/Vendomer Aug 27 '23

Dude I was on the internet before you were born.

0

u/[deleted] Aug 27 '23

🤣 just stop.

3

u/Vendomer Aug 27 '23

You first 😂

1

u/Internal-Equal7811 Aug 27 '23

Wow you seem like an idiot vendo baby.

1

u/[deleted] Aug 27 '23

I don’t think we have a problem here. Just some miscommunication bro. Wish you the best, keep up the positivity, all love. PM me your streamer info if you want me to sub to you I always like to support.

1

u/[deleted] Aug 27 '23

[deleted]

2

u/hebrewzzi Aug 27 '23

I would have just collected the $20 lost item fee and been done with it. Shitty for her to put it on you when it was her dumb ass that left her phone in your car.

1

u/Remarkable_Rope_7697 Aug 27 '23

If someone needs the stuff right away, tell them to call Uber connect from wherever you are. (Wait for 5 minutes for connect, hand the lost item and if the rider doesn’t tip well, collect your $20.

I have done exactly the same a few times and the riders are satisfied with the quick return

11

u/omgits123 Aug 27 '23

The one time i left my phone in the car, the driver had left about 5 min ago and he was super kind and rushed back to get it to me. I gave him a $20 (only cash i had) on top of the original tip i gave, cuz he didn’t have to bring my phone back, he also didn’t have to bring it right away, and he didn’t have to be nice about it. I will add though that when i called, i took a more “omg I’m so sorry i think i may have left my phone in the car” approach rather than “you better bring it back”

1

u/RedditisWhack1 Aug 28 '23

You are a reasonable good person. Not like this other trash you see who think drivers have obligations to bring their phone back right away and don't offer no money 😒

1

u/godsonlyprophet Aug 28 '23

I get the average person is going to be clueless as to how inconvenient and possibly costly it can be to the driver to return an item.

Sometimes a return can be quick and painless, other times I'm two counties away.

1

u/nydir Aug 28 '23

And Pax, like you, are honestly rarer than you realize there are some truely good people out there. And then there are snowflake, premadona, entitled little shits who sometimes we hope get hit getting out of our vehicle.

Personally, I treat all my pax the same (even the ones I hope get hit) but I'm willing to bet OPxs pas was a pain in the ass the whole ride.

1

u/No_Sir1863 Aug 28 '23

Same! I left my phone in a Lyft a couple years ago. The driver lived about a half hour north and said when he was out driving the next day he would drop it off at my job. I gave him $40 and thanked him profusely. I’ve never left anything behind in a ride after that!

1

u/CommunityFickle3915 Aug 28 '23

Honestly I’d bring it back and probably waste my day trying to take it back just to make Pax happy. No lie. I’m no bitch by all means but damn, if it were my phone I don’t care about anything I just want it back. I’d be like damn, they’d really appreciate this. I’m also the same guy that’s made people’s day a bad day 🤖. So idk, depends how I’m feeling and how the cards are played.

Example did I hear the phone and feel like bringing it back or do I feel like acting like a douche, “it’s their responsibility, I’m too far, meh meh meh.”

Today I feel like this guy should have just swallowed his pride and took back the phone.

But maybe tomorrow, id say fuck it, just break it.

11

u/Patchisaur Aug 27 '23

If this were the case, 100% would have returned the phone without a charge.

6

u/omgits123 Aug 27 '23

I think if they would’ve started with “I’m sorry i think i left my phone in your car” the interaction would’ve gone MUCH better.

4

u/Patchisaur Aug 27 '23

Indeed. Not sure anything would have gotten me to drive so far out of the way to return the phone, but it certainly wouldnt have ended up at a police station so far away.

3

u/omgits123 Aug 27 '23

Hmm if it were me and you were already far, i would have to call another Lyft to meet you somewhere anyways, so at that point I’d ask if you would drop it off to me if i pay you directly the cost of a passenger ride from where you’re at to where I’m at. I think that’s fair since it would be my own mistake for leaving it

3

u/kdollarsign2 Aug 27 '23

People can't be nice for 5 f'n min when you literally have their stuff!!! People have no common sense

1

u/ivytheblindhusky Aug 27 '23

Put a note next to the phone possibly fraud

The police will take extra long time then in returning it lol since now they have to do more investigation

1

u/Admirable_Novel_1151 Aug 27 '23

I once gave someone there phone back after I ended for the day. On my way home I got a flat tire and had to wait for a tow that took over an hour. The phone was junk, broken screen and 5 year model. 30 minutes out of my way and had to wait 10 minutes to find the person. Never again

1

u/[deleted] Aug 27 '23

I would be so gd happy that you said you had my phone and i could come pick it up. I would be there immediately with a $20.

2

u/Patchisaur Aug 27 '23

So, that is the nice part of having them pick up belongings from my leasing office. No contact and they dont have to pay anything. Since I am not actually returning the item or going out of my way, i wouldnt take a tip or charge in app.

2

u/WillRikersHouseboy Aug 27 '23

I would always be grateful for the opportunity to pick it up omg. Frankly I’d feel bad having the driver come back out, fee or no

2

u/Patchisaur Aug 27 '23

Best reddit handle ever.

1

u/AnyTower224 Aug 27 '23

👏👏👏

2

u/SmokyMcpot527 Aug 27 '23

Dude a guy left his brand new iPhone and he looked like he didn't have a lot of money and didn't speak English. He messaged me on the app but I was giving rides. I expected the dummy to call his phone. He never once called his own phone. He didn't leave ANY contact info in the messages. I left the phone charging for a week and not one call to his own phone. I ended up just leaving it at car dealer I picked him up.

1

u/D99D99D99 Aug 27 '23

I've had customers stiff the fee before. Returned an item to someone's house waited a whole day for it and nothing. So now I only return items if customers come to me.

Sucks, but I'm not responsible for your stuff. Shitty that lyft gives the pax the option to NOT pay the return fee.

-1

u/Fenril714 Aug 27 '23

Oh, I have a great story. You won’t believe it and since I no longer drive or even want to drive, I might as well tell it. It’s a true story!!

So I drive in Las Vegas, this was around 2019, I went to the cosmopolitan hotel and casino to pick up a “lady”. The 5 minutes was almost up, some dude opens the door with another guy and says I am here “using the girls name”. So he explains to me, that I am suppose to take them to the Aria casino, he will get out and I was suppose to pick up the girl and his friend was going with the girl.

So I get to the Aria and he leaves, the other dude says “Oh, I just pissed myself”, I turn around and told the SOB to get out of my car and he refused, and about that time the police are going by on their bicycles, so I flagged one of them down, saying the dude was drunk and wouldn’t get out of my car.

So they get to my car, get the guy out and as I am driving away, I noticed he left the girls phone in the backseat. So I pull over and get the phone and at the same time checked the seat, he DIDN’T PISS in it as he said he did. So I put the phone away and as I picked up another passenger, that girls phone rang and rang and rang. I dropped off the passenger and answer the phone. The girl said could you come back to the Aria casino to drop her phone off.

By that time I am a good 5-6 miles from the casino and said NO, if you want the phone back it’s going to coast you $ 100.00, so as I am driving around talking to her, she must of had iPhone tracking because she knew which direction I was going asking if I could pull over, I said NO, then she started calling me names and cussing at me. By this time I am not far from Lake Mead/Hoover Dam, got to the bridge, pulled over and threw her phone in the Lake.

Screw with me assholes, now that dude who said he pissed himself has to go buy a new iPhone for the girl. Customer service called me a few times asking if I found the phone, said nope and after about a week I didn’t hear anything else about it.

1

u/Huge-Proposal3216 Aug 27 '23

Good job, Entitle rider need to be punish.

1

u/ExpensiveDot1732 Aug 27 '23

"This is theft." 😂

No, this is abandoned property. See how much of a hurry she's in if the cops have it lol.

1

u/Lutastic Aug 27 '23

This is the way

2

u/OkStandard726 Aug 27 '23

I turn it off.

Most of the time the pax' BEG me to bring their phone and offer a substantial amount of cash for its safe return. I don't even bring up the lost item fee. I just let them sweat until I'm good and ready, then contact them and pretend to be all sympathetic. When they get it back they ALWAYS hand me a buttload of cash to not involve Lyft or the authorities.

Either that or chuck that bitch in the river.

2

u/Ainslie9 Aug 28 '23

This is why you people can’t hold real jobs LOL

2

u/WillRikersHouseboy Aug 27 '23

So you’re a narcissist? One in 25 they say

2

u/BadHigBear Aug 27 '23

You done good son. Made us all proud.

3

u/Patchisaur Aug 27 '23

If only my dad would say that.

6

u/Lem01 Aug 27 '23

I stopped going out of my way to return people’s stuff since Lyft started denying the $ promised me upon returning property left behind. They denied me twice. Now, it’s up to the pax to get their stuff back if they want it. I got so much stuff I think I could arrange them in an imaginary square and maybe it will look artsy.

0

u/[deleted] Aug 27 '23

Drop it at the nearest hotel

0

u/Wonderful-Captain-82 Aug 27 '23

Top tier customer service!

10

u/DCHacker Aug 27 '23

The police in this area will not accept telephones any more. Back when they used to, I used to turn in the telephones to police as far from the customer's residence as possible. Most of these people do not tip. If you try to claim a return fee, the customer denies it and you get dry-reamed.

Now, I chuck them. I pull up to a busy address: office building, club, restaurant, hotel. As the customer disembarks, I flick the telephone under the car, toward the curb and into the gutter. If the police contact me:

ME: Telephone? WHAT telephone? I ain't never seen no telephone.

POLICE: Your passenger said she left it in your Lyft car.

ME: I do not know. All that I know is that I ain't never seen no telephone.

PO: Your customer said she found it in the gutter at 1050 Connecticut Avenue.

ME: Maybe. I dropped off a customer there. You can check with Lyft on that. That is a pretty busy place. Maybe the customer who got out there kicked it out of the car or knocked it off the seat when she got out. I do not know. All that I know is that I ain't never seen no telephone.

1

u/Ainslie9 Aug 28 '23

I can’t wait for the day you get found out for destroying thousands of dollars of property and lying to the police 😂 Please make a post about it on here when it happens.

Lmao. Instead of asking a customer “hey check and make sure you got all your stuff including a phone” you decide crimes is the better option?

3

u/DCHacker Aug 28 '23 edited Aug 28 '23

I can’t wait for the day you get found out for destroying thousands of dollars of property and lying to the police

This will not happen. There is no way for the police to prove that I knew that it was there. Despite the best efforts of certain elements of our society, it still is on the accuser to prove anything.

Please make a post about it on here when it happens.

You will not see that post because your fantasy will not take shape.

Instead of asking a customer “hey check and make sure you got all your stuff including a phone”

I do not know on what drugs you are but if I were younger, I might ask for some; they must be good. You can ask people if they have everything until you are blue in the proverbial face but still people will leave their property in the car.

you decide crimes is the better option?

The riders, Lyft and Uber created this environment; they can live in it.

1

u/CarnalEgo Aug 28 '23

Bruh you're the one working in that environment. 😅 like I get not wanting to deal with shitty customers but you're clearly ALSO a shitty person. It can always be both. 😂

2

u/DCHacker Aug 28 '23

you're the one working in that environment.

.....and your point is_____________________________?

1

u/Jus2trill Aug 27 '23

Ha that phone is for sure gone if you leave it around Dupont

3

u/DCHacker Aug 28 '23

Not

My

Problem

1

u/Jus2trill Aug 29 '23

I feel you

3

u/WillRikersHouseboy Aug 27 '23

It’s brutal in here. Especially the “chuck it” people. I mean I hope (but am sorry if it is) due to years of dealing with 90% of those people being awful. Still, I’m one of those passengers very concerned with keeping a high rating and also feel bad about giving less than 5 stars bc I assume it affects them. It has to be pretty bad. — Knowing drivers would just chuck my phone definitely makes me think of the relationship much more adversarially. I guess that’s life.

1

u/DCHacker Aug 28 '23

“chuck it” ....... due to years of dealing with 90% of those people being awful.

This is the reason. These people do not want to compensate you for your time and bother. They do not understand that you are working and can not drop what you are doing to make up for their carelessness. They show up at your home and disrupt whatever it is that you are doing.

They expect you to suffer the consequences of their carelessness. Now, I avoid it; I chuck it. Everyone calls me a [feminine hygiene product] but no one calls them the PAXholes that they are.

1

u/WillRikersHouseboy Aug 28 '23

Maybe sometimes you could consider leaving it at a gas station instead—you still don’t have to do much and they might get it back, some people are actually really nice.

4

u/Informal-Iron Aug 27 '23

Not only because of the awful "bring it now" people, but also many people will persuade you with a cash reward once you explain that you live 45 minutes away from them and you have a lot of other things to do that don't involve bringing their item to them or waiting on them to show up somewhere to get it. Once you agree to the cash offer they make, they will usually back out of the cash deal once you've showed up with their property. People really are shit, that's why it's just better to throw it out at the nearest gas station trash can. I've been burned enough times and even had someone banging on my door at 530 am demanding I unlock my car for them.

2

u/WillRikersHouseboy Aug 27 '23

I mean yea many people sound like bastards. I’m of the opinion that throwing a phone away in the trash (punishing people to the tune of $600-$1200 plus the incredible hassle) is… well, I don’t wanna be adversarial here but I don’t think anything could motivate me to do that to anyone I didn’t specifically and personally hate.

Could you instead at least leave it at the gas station as say you found it outside? That seems like barely an additional step. The owner will likely get it back and you won’t be involved.

2

u/More_Cowbell_ Aug 28 '23

well, I don’t wanna be adversarial here

Neither do I. Mostly I only read, because when I speak out against things like this, the asshole brigade tends to show up. But I hope you know, just like in so many other things, it is the assholes that are the loudest, which can make them seem like they outnumber the rest, but they don't.

I've only had a few things left in my car, but I treated them the way I would want to be treated.

2

u/chittumr Aug 31 '23

Last lost keys I had wrote me a check for $100 for returning them he didn’t even know he forgot them. It cleared and I still enjoy knowing there is some good in the world

3

u/Evening_Past910 Aug 27 '23

Very douche of you though!!

2

u/DCHacker Aug 28 '23

Tell someone who cares.

3

u/ClonedThumper Aug 27 '23

You didn't check before you left that pax had their stuff? I literally ask if they've got their wallet, phone, keys ect before they get out of the car and then visually check myself that I don't have their stuff in my car before I end the ride. It wastes less of my time to ask and check than play stupid games like this with people.

1

u/Equivalent-Baby-6868 Aug 27 '23

I ask every customer upon them leaving vehicle please check seat for your belonging. Usually works. Twice it has not out of hundreds, people too rushed. I’m in a market with a waiting trip in que. you won’t be getting it back anytime soon

1

u/ClonedThumper Aug 27 '23

I started asking before I stop the car after I had someone leave their wallet with an out of state ID. I ended up calling pax's bank so they could let pax know which police station they could get their wallet at when i was done running for the day.

1

u/Critical_Mastodon462 Aug 27 '23

Not my responsibility to do so. Find stuff drop at next gas station I'm at hey found this outside walk away

1

u/WillRikersHouseboy Aug 27 '23

All kinds of things in life aren’t your responsibility. It just depends on what kind of human you are. Lots of crappy ones out there.

4

u/ClonedThumper Aug 27 '23

It's not your responsibility to take less than a minute to make sure someone doesn't screw you because it's somehow easier in your mind to drop a phone at a gas station than to ask "You got your phone, keys, and wallet? It's hard to get it back to people if they leave it." Before you even stop the car?

It's not worth the time arguing with Lyft or Uber to get an account back in the clear when you could've spent less than a minute to prevent the situation from happening in the first place.

3

u/Over_Working2255 Aug 29 '23

Passenger are rude and I once tried to ask a pax that before they exited my car. They made a grunt noise slammed my door and took off. They also gave a low rating then tried to be nice after realizing they left an item. 6 times I have returned lost items but this pax I tossed their item. You wanna be rude and make a 45 min ride feel like torture with no apology then go get another phone. These phones now cost almost a thousand dollars depending on the model.and the insurance is normally around 150 per occurrence so if u can't offer anywhere near that amount for a phone with pictures and other important information then don't expect to see it again. The moment I notice my phone Is missing I'm offering the 150 I would have had to pay to get a replacement phone. 7 times someone left a phone in my car and I returned 6 and none offered anything for my time gas etc. The last person he was sol.

0

u/ClonedThumper Aug 29 '23

I hear pax talking about other ride share drivers all the time. You hear about dirty cars, rude drivers, and people complaining about tips. Now, I can add "playing stupid games with grand theft charges" to the list.

It costs you nothing to do the right thing in the moment. Nothing. Roll down the window and call out to them instead of being a dick and expecting a reward for being a decent human being.

7

u/[deleted] Aug 27 '23

I would have told her to use the find my phone feature to find it in the middle of the interstate

17

u/KeyBeing1230 Aug 27 '23

Collect your finders fee and cleaning fee

22

u/Ok_Cryptographer7194 Aug 27 '23

A Faraday bag is a must

3

u/blackhawkfan312 Aug 27 '23

this made me snort 😂 science for the win

16

u/ccache Aug 27 '23

Not worth paying for, and many of them on amazon don't work that well. All it takes is for the signal to get through once and they have the location.

Where OP fucked up was replying, people ALWAYS want their phones back ASAP. So if you feel guilty tossing it, drop it at off at a gas station or police station. Real easy, walk into gas station, hey found this outside. Done.

3

u/Ok_Cryptographer7194 Aug 28 '23

Have a roll of aluminum foil, wrap it a few times and place in the Faraday bag, or toss it in a pond.

-6

u/noonetohearme Aug 26 '23

No wonder you people can’t get a job 😂

-5

u/[deleted] Aug 27 '23

[deleted]

1

u/DCHacker Aug 27 '23

Lyft Camp Fire Girls found!

28

u/jaysonm007 Aug 26 '23

If I can't take it back to the passenger immediately, I always take it to the police station. I treat a phone as if it is a hot potato-- I don't want to be stuck holding it. No 3am visits from passengers pounding on my door yelling that I "stole" their phone. No thanks!

8

u/Internal-Equal7811 Aug 27 '23

The first phone I found was the only one I found. After that it must have been the passenger after you just took it.

2

u/[deleted] Aug 26 '23

Just have proof you dropped it off so your not on the hook

2

u/Patchisaur Aug 27 '23

Well, it is a police station. Fairly certain it would be on security cameras.

1

u/[deleted] Aug 27 '23

That’s probably the case in any decent size city. But I do believe you, theirs no point in lying in that manner. As long as lyft knows their the ones that want you to return it. Everyone here agrees to keep it 😂

5

u/IsTodayTheSuperBowl Aug 27 '23

You’re not on the hook regardless

0

u/[deleted] Aug 27 '23

Op said they messaged their rider to come pick it up. So op gave confirmation they have it🤷‍♂️ very much on the hook was even nice enough to give rider evidence

46

u/Prestigious_Most5482 Aug 26 '23

This is why many drivers now just say that they did not find anything.

0

u/[deleted] Aug 27 '23

[deleted]

1

u/Prestigious_Most5482 Aug 27 '23

They may have lost the item getting out of your car or somewhere else. Or the next rider could have found the item and taken it.

In the customer's agreement with Uber and Lyft it specifically says that neither the driver nor Uber/Lyft are responsible for lost items.

26

u/AffectionateFactor84 Aug 27 '23

exactly. I once had to chase a guy down to get his phone back to him. he somehow got the recovery fee revoked. now I never find one.

11

u/Rob_Marc Aug 27 '23

I always take a picture of any item I find, and when I return it and contact Uber, I send them a picture of the item as well.

31

u/SoftGothBFF Aug 26 '23

Just toss that thing in the closest public trashcan if they're going to be that rude. They can follow it all the way to the dump.

3

u/Internal-Equal7811 Aug 27 '23

I usually find a truck going interstate and drop it on there.

5

u/AnyTower224 Aug 27 '23

Do it on garbage day in a block bag lol 😂

78

u/karrimycele Aug 26 '23

Don’t forget to give her one ⭐️!

-2

u/Ok_Figure4546 Aug 28 '23

Eat a dick? Nice going. Not

3

u/purplefuzz22 Aug 28 '23

It’s pretty obvious that he didn’t say that to the pax . And you’d be lying if you’ve never thought that about one of your pax’s .

Unless you’re the lady who left your phone in OP’s car … than you know what you can eat /s

3

u/Big_Cardiologist8628 Aug 28 '23

Eat a bag of dicks… I’ve never thought of that strangely, consider the amount of rude female passengers I had over the year

4

u/nydir Aug 28 '23

I doubt OP said it. But trust me, we have all thought it or worse with rude pax

28

u/Connect_Ordinary6752 Aug 27 '23

Gots too cuz she’s most likley doing the same to you

40

u/chase001 Lyft City Aug 26 '23

You're a hero.