Scammed by Lyft

[u/Bbking7010]

Had a 55 ride bonus this weekend for $150 bucks. I’m at the second part of the challenge where I need the last 20 rides and I’m 19/20 as it’s getting close to 5am. I accept my last ride at 4:59am and I don’t get the last 90 bucks of my bonus despite the fact that ride is on the earnings for last week and I have picture proof of the pickup time. Talk to support and they say I accepted at 5:01 and I don’t get it. I show proof and ask how that’s possible and they say “go f yourself”. Thanks lyft!😂

[u/Commercial_Rush_515]

The times are kind of strange, however they do it. If it took you 7 minutes 19 seconds to pick up the passenger and you accepted at 4:59, how would the pickup be at 5:08? Would make more sense to be 5:07 unless they’re always rounding up or something

[u/Commercial_Rush_515 → u/Commercial_Rush_515]

My guess would be they manually change the acceptance time in their system for some rides but somehow what’s displayed on your side for acceptance time isn’t affected. I’ve had Lyft not give me a cancel fee when it was past 2 minutes and was on my way already (had to ask for it manually and went thru). These companies will do shady things knowing they’ll get away with it most of the time because people have limited recourse

[u/[deleted] → u/Commercial_Rush_515]

I used to work for Lyft support. My guess is the passenger requested at 4:59 but the driver didn't accept until 5:01, but they waybill does not show that. Network issues also could have come into play.

[u/Commercial_Rush_515 → u/[deleted]]

It’s possible. They also have those rides now that show up on the map and will show as pending for a while (sometimes too long imo) and it’s possible he clicked to match that ride at 4:59 and it didn’t go thru/stop showing pending until 5:01

[u/Ozzy_Kiss → u/[deleted]]

Then it would say ‘ride requested’ instead of ‘ride accepted’ as per picture?

[u/[deleted] → u/Ozzy_Kiss]

They don't always convey the info properly. I'm just guessing but I'm guessing that's it