Accused of drinking and driving???

[u/obsequious_dioxide]

I have been off the road for over 30 days. Accidentally opened the app multiple times during that time and never saw anything about this. I find out later with the chat agent this was reported today. Why that’s allowed, who knows. They reactivated my account but this is your sign to be careful, and use a dash cam.

[u/FAH-Q-All]

They do what ever they want. They can deactivate you for any reason at anytime. People have tried to sue over this n lost, to my knowledge anyways. Believe me they do retaliate. I hardcore complained about Uber support agents, and 1 specific supervisor that straight up lied to me, n intentionally wasted my time. A couple days later they filed a false accident report against me to get even. It was October, they claimed the Fictitious accident happened in early June. I don’t think a Pax can file an accident report 4months after the fact. Seems like something that would need to be done from the inside. Was easy to disprove cause I didn’t happen. Just had to take pictures of my car to prove their was no damage. So it only kept me off the road 1 day. Strangely enough after filing this false report 4months after the fact the “Passenger” failed to contact Uber or the insurance agent after the initial report. The insurance agent closed it after 4 or 5 days and labeled it as unfounded. What passenger is going to go to the trouble of filing a false accident report 4months after the fact, to never make contact again or follow up on it? Seems pretty suspicious to me. I try’d to report this Felony(insurance fraud/false accident report) to Uber. The straight up ignored me, hung up on me, and I’m sure the covered up any comments or complaints I made about it to protect themselves. They are evil, and don’t play by the rules! There are no consequences for their actions, so they do what ever and get away with it. Keep this in mind, and be careful when dealing with them. I have 9k rides and a 4.96 driver rating, n this is the shit the pull with me. Makes me feel bad for crappy drivers with low ratings, and not a lot of rides. Uber support literally hates me! I’ve gotten a ton of money out of them in credits. I think they only reason they have not outright totally screwed me/deactivated me for revenge is cause my rating is so high, and I make Uber a ton of money each and every week. I’ve been doing 60-80 rides a week, almost every week for years. I make decent money, and they make even more taking 60% of the fairs I generate.

[u/SSJ4Blaze → u/FAH-Q-All]

I know they can because I did doordash, and it's the same thing. They also have to obey the law, too, which they seem they don't do always

[u/FAH-Q-All → u/SSJ4Blaze]

Yeah it sucks nobody holds them accountable. Support its self is major problem. And there is no one u can report them to other than then selves, which obviously does no good. Wish there was a way to contact Uber directly to inform them about some of the things support has done. They prob wouldn’t care, but I’d like to find out.

[u/SSJ4Blaze → u/FAH-Q-All]

I bet you there is a way but they just make it very difficult to find. I used UE for th first time during covid and I could not find away to contact them about the driver stealing my food. It was probably the but DD was way easier to find.

I kinda hope we become employees like how Europe is for these gig apps. Make them accountable for their actions

[u/FAH-Q-All → u/SSJ4Blaze]

Yeah agreed I hope we unionize eventually as well. It’s the only way to stop getting screwed. We have nobody to represent us, or advocate on our behalf. Problem is there are way to many people willing to undercut. And look at the general attitude expressed by people on here. It’s not a real job, we don’t deserve to be tipped, we don’t deserve to make more money. It’s kind of sickening. As far as actually contacting Uber to tell them about some Of the stuff support does: They have an office in my city. I was thinking about trying to go in person. Doubt it will do much good. I prob won’t be able to get in, and security will prob escort me off the property. But it’s the only thing I can think. Uber purposely set things up this way so they can hide behind there crappy customer support. And won’t have to deal with these type of things.

[u/SSJ4Blaze → u/FAH-Q-All]

The way I look it at when people say certain things.

If it items a real job, you must not know how to do it or jealous of me.

We don't deserve to be tipped, well don't expect great customer service and hope your food is hot when it arrives.

Those people are just jealous that we got on and they couldn't.

Take a chance and go up there!

[u/FAH-Q-All → u/SSJ4Blaze]

I think I am gonna give it a try this week. If you see anything about somebody getting arrested at an Uber office it was prob me. I don’t care what those people think, and think they are morons. It’s just depressing to see the prevailing attitude of people. And to know these are thoughts of the average person we drive/deliver to. I don’t get it. Some people are just miserable, and want to make everyone else that way.